PATHETIC SERVICE

I HAVE APP**** FOR A LOAN ON THE 29TH OF AUGUST AND ON THE 30TH I GOT A CALL WHERE BY I HAD ACCEPT MY CONTRACT OVER THE PHONE.

THE CONTRACT WAS FINALISED AND FORWARDED TO ME.

ON SATURDAY I KEPT RECEIVING MESSAGES THAT I MUST SUBMIT MY DOCUMENTS AND I PHONED AND ASKED WHAT DOCUMENTS DO YOU WANT AS I HAVE ALREADY CONCLUDED A CONTRACT. THE ANSWER SORRY IGBORE THE SMS. SUNDAY THE SAME MESSAGES COME AGAIN. I CALL SORRY YOU APPLICATION IS FINALISED. MONDAY THE 2ND SEPT NO COMMUNICATION. I PHONE AFRICAN BANK AND THE ANSWER IS SOMEBODY IS BUSY WITH YOU APPLICATION THEY WILL CALL YOU SOON. TUESDAY NO COMMUNICATION AND I CALL AND THE ANSWER YOU APPLICATION HAS BEEN DECLINED. WHAT ARE THE REASONS AND THE ANSWER IS AFFORDABILITY. I CALLED THE SUPERVISOR AND HE EXPLAINS TO ME THAT THEIR SYSTEM HAS GOT A GLITCH SO I MUST GO TO THE BRANCH. I GET TO THE BRANCH AND THEY INFORM ME THAT MY APPLICATION WAS DECLINED BECAUSE OF FORENSIC.

THEN I STARTED ASKING WHAT IS FRADULENT AND THEY SAID THEY DONT KNOW AND THRE IS NOTHING THEY CAN DO ABOUT IT.

THIS WAS A PATHETIC SERVICE. WAITING FOR THE WHOLE WEEK AND DET DIFFERENT ANSWERS FORM THE PEOPLE IN THE SAME BANK USING THE SAME SYSTEM. THAT IS REALLY REALLY BAD,