Pathetic service

Item: African Bank
Rating: 1
Author: Slindile X

I had an account which is over 10 years and by law is prescribed but they refuse to issue me with a prescription letter

Helpful (0)

Replies (2)

African Bank's replyOfficial

16 Oct 2025, 12:48

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team

African Bank's reply16 Oct 2025, 12:48

Official

African Bank's replyOfficial

16 Oct 2025, 12:48

Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.

Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team
***

African Bank's reply16 Oct 2025, 12:48

Official