1 reviews | Active since Jul 2017
Pathetic service
Well I've been receiving pathetic service from African for many months now, Im fed up. I had an agreement with them to deduct R1260 every month but when time goes by a consultant called and asked if I can increase my installment, I agreed to since I knew it will make me finish my payments early, the agreement was my installment will be increased by extra R740 so monthly it will be R2000 to my suprise the of October they debited the extra R740 twice, I called n enquired and was promised this would be fixed, nothing happened til this I reversed the money, end of november the worst happened, they deducted R1260 normal installment plus extra R2000 like the previous month I called, nothing was done til I reversed the money, pls bear in mind as I do reversals I'm being charged both sides, this morning I received the sms to say they will deduct the money on the 20th, that's not our agreement, once it bounces on the 20th, once again I get charged, I'm very fed up, I wish they can up the level of their service
I received a call from one of African bank consultant only to be told I was not suppose to increase my installment , I really do not understand what was I to do ,
Can someone professional call me , on top of that they set a debit order on the 20th which is not our agreement.
I received a call from one of African bank consultant only to be told I was not suppose to increase my installment , I really do not understand what was I to do ,
Can someone professional call me , on top of that they set a debit order on the 20th which is not our agreement.