SS
Star S

1 reviews | Active since Feb 2015

27 Oct 2015, 19:49

pathetic service

I have closed my account two months ago. Paid up the credit card account to the last cent.However Your *********** staff has still not closed it. I am receiving threatening messages stating I have broken my agreement but I owe your company no money.Yet you persist to debit my bank account! I owe you no money! Close my account now!!!!!And apologize!!!'

0
Replies (1)
African Bank
African Bank's reply28 Oct 2015, 14:26
Official
Hello brownsarah42,

Thank you for referring your concerns via Hello Peter.

We hereby confirm that we have provided you with feedback and the matter has been resolved.

Should you require any further assistance in this regard please contact us on ***.

Kind Regards

Ruth Mmotlana
Contact Centre Support Team
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