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Amogelang R

1 reviews | Active since Sept 2018

15 Nov 2017, 15:12

PATHETIC SERVICE

PATHETIC service that i got from African Bank, they have handed over my account to DMC and Coombe Inc. I made payment to both companies and still do date i have not received anything from African Bank not even a paid up letter.Every time when i call they are busy with my request and they gave me this ref ********** and NO ONE ever comes back to me,honestly speaking it really frustrate to deal with this everyday....I need some assistance i have been calling from last week and no one is doing anything about it

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Replies (4)
African Bank
African Bank's reply15 Nov 2017, 16:10
Official

Dear Ms Rakhudu

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
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Amogelang R's update16 Nov 2017, 12:22
Reviewer Update
Hi All Thank You for calling back, i understand that you guys are busy investigating if only you can get the person who is dealing with the request to call me. I am still receiving emails that i need to pay and my arrears See below the email i got from Coombe and DMC Dear Ms Rakhudu Did you know that you qualify for a special settlement discount of 30% on your African Bank account This offer is valid until 31 Oct 2017. CONTACT US NOW TO TAKE UP THIS OFFER! Please use ********** 5 as your reference number. Kind Regards, DMC Debt Management (Pty) Ltd DMC-SIMPLE. FAIR. TRUSTED NB: If you have made a payment or a payment arrangement in the last 14 days, please ignore this e-mail. CONTACT US Call: ********** 116 Email: ********** Website: www.dmc.co.z ................................................................................................................................................ Dear AMOGELANG BRIDGET RAKHUDU We wish to confirm that the current balance on your African Bank account with reference number ********** 1223 is R 9462.00. You qualify for a SPECIAL SETTLEMENT DISCOUNT today on your African Bank account. The amount due for full and final settlement is R 3638.80 Should you require any further information or assistance, please do not hesitate to contact us on ********** or E-mail on ********** or send us a Whats App message on ********** . Please note that payment can be made into our Trust bank account: Name: Coombe Commercial Inc Bank: Absa Bank Account no: ********** Type: Cheque Branch: Absa Towers North Branch code: 630 305 REF: ********** 1223 (IMPORTANT TO QUOTE ON BENEFICIARY REFERENCE) Please ensure that the proof of payment is emailed to ********** NOTE THAT I HAVE PAID THOSE AMOUNTS AND HAVE PROOF OF PAYMENT AND PAID UP LETTERS FROM COOMBE AND DMC
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Amogelang R's update24 Nov 2017, 12:40
Reviewer Update
Thank You ALL i have received paid up letters
African Bank
African Bank's reply24 Nov 2017, 15:01
Official

Dear Ms Rakhudu

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team
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