Pathetic service

On the 14th of July I went to pay my credit card and the woman refused to help me because my debit order was coming through the next day. She didn't even want to ask a manager or head office for an alternative. On the 3rd of August I returned and wanted to pay again. She first chooses the wrong account to pay from my card and refuses to accept her mistake and then proceeds to throw my licence on the table towards me. I ask why throwing my stuff around and she tells me she didn't. I cant accept such attitudes and I will proceed to pay and close my account.