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davidbhuti D

1 reviews | Active since Mar 2017

24 Mar 2017, 17:30

Pathetic service

<p>There is a lady with a name of Zelda who is a God at African bank call centre she even knocks of early to avoid you queries it's been 11days since I logged a case that was never resolved up until now she never calls then there is a puppet with a name ofMatsepo who promises the moon and the sun and never deliver then there is a guy with a name of Abel who actually doesn't deserve the name he should be called judas hes a back steber this guys must go back to proper training and please teach your supervisor to state his name when taking over from someone and be pactual I cant wait for 30min for a supervisor there might be super in your name but we pay you learn to respect and deliver in closing I'm not happy with Zelda he's just an incompitant ***** that can't do her job accordingly bring back my money excuse my french I'm fustrated </p>

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Replies (1)
African Bank
African Bank's reply25 Mar 2017, 10:55
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Contact Centre Support Specialist Team

Contact number: ***