Pathetic Service

<p>Pathetic Service</p> <p> </p> <p>I went to African Bank Promenade to apply for a personal loan on Thursday 5th Jan 2017.</p> <p>I was approved and signed my contract, an hour later the consultant called me to go back and re-do the application because they had system issues that removed the application.</p> <p>I went back and everything was the same, signed a new contract, I was then told I would receive the money by Monday latest. I received a Confirmation and Congratulations email and confirming that it has been approved.</p> <p> </p> <p>I called the branch just to ensure that everything is okay on Friday and I was convinced by the consultant that everything was fine and that the money will be in my bank by Monday 9th Jan 2017. This morning I received a call saying that it has been rejected.</p> <p> </p> <p>This is unacceptable and Very poor service from African bank as I have signed my contract and was told money will be in my account on Monday, but now none of you know the reason why it has been rejected.</p> <p> </p> <p>Very disappointed and I need answers ASAP.</p> <p> </p>