LS
Lola S

1 reviews | Active since Nov 2022

10 May 2024, 13:34

Pathetic and not helpful at all!!

1. They don’t answer their calls in a timely manner 2. The services is completely pathetic!!! I’m receiving sms messages that my account is overdrawn and that I am in arrears I DON’T HAVE AN ACCOUNT WITH AFRICAN BANK. This is a useless bank why on earth would I bank with them!!

0
Replies (2)
African Bank
African Bank's reply10 May 2024, 14:36
Official
Thanks for speaking up and calling us out. Your enquiry has been successfully logged. Your reference number is ***). Please verify your contact number by replying Yes to the SMS you received.

Talk to you soon.
Your African Bank Support Specialist team
***
African Bank
African Bank's reply13 May 2024, 11:09
Official
No Contact made
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
***