Paid up letters outstanding

Item: African Bank
Rating: 1
Author: Samantha B

I paid up my account last month and am still waiting for the paid up letter. Everyone I speak to doesn’t seem to be able to help me. Very frustrating. I want to close this off urgently

Helpful (0)

Replies (3)

African Bank's replyOfficial

13 Feb 2024, 14:49

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
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African Bank's reply13 Feb 2024, 14:49

Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
***

Samantha B's updateReviewer Update

14 Feb 2024, 18:49

Dear African Bank

I’m desperately awaiting the feedback you promised today.
I urgently need the paid up letters. It’s been weeks.

Is there anyone who can help please.

Samantha B's update14 Feb 2024, 18:49

Reviewer Update

Dear African Bank

I’m desperately awaiting the feedback you promised today.
I urgently need the paid up letters. It’s been weeks.

Is there anyone who can help please.

African Bank's replyOfficial

15 Feb 2024, 13:37

Please be assured that we have highlighted your concern on priority, and we will share an update shortly with you. We appreciate your patience on this.

Talk to you soon.

Your African Bank Support Specialist team
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African Bank's reply15 Feb 2024, 13:37

Official