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David N
1 reviews | Active since Nov 2018
24 Aug 2026, 12:13
Paid up letter please email
I have paid my loaned Finished I sent proof of payment to debt counseling at african bank requesting paid up letter they ignore me or don't even reply
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Replies (3)
African Bank's replyOfficial
24 Aug 2026, 12:43Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, however your account is currently blocked due to an overdue compliance update. Please visit our nearest branch with the proof of residence and ID for further assistnce.
We hope to talk to you soon.
Your African Bank Support Specialist team
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We hope to talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply24 Aug 2026, 12:43
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, however your account is currently blocked due to an overdue compliance update. Please visit our nearest branch with the proof of residence and ID for further assistnce.
We hope to talk to you soon.
Your African Bank Support Specialist team
***
We hope to talk to you soon.
Your African Bank Support Specialist team
***
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David N's updateReviewer Update
24 Aug 2026, 12:46I refuse to go in to the branch I just want my account paid up letter and that's it u have a right to receive it
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David N's update24 Aug 2026, 12:46
Reviewer Update
I refuse to go in to the branch I just want my account paid up letter and that's it u have a right to receive it
African Bank's replyOfficial
24 Aug 2026, 13:04Hi David, we understand that your account is fully settled and that you only require a paid-up letter. However, in order for us to assist with your request, you will need to visit the branch to update your FICA details as your profile is currently blocked.
African Bank's reply24 Aug 2026, 13:04
Official
Hi David, we understand that your account is fully settled and that you only require a paid-up letter. However, in order for us to assist with your request, you will need to visit the branch to update your FICA details as your profile is currently blocked.