Paid Up Letter PLEASE - AFRICAN BANK ACCOUNT NUMBER: ***

Good day,

I hope you are well.

I need the paid up letter for my loan account.

AFRICAN BANK ACCOUNT NUMBER: ***

I've emailed you debt review department and I get the below response:

I've contacted them numerous times but they drop the call.

"This is an automated reply. Our system could not identify this customer as an African Bank customer. If the ID number is incorrect, please resend the e-mail with the correct ID number. If you require additional information, please contact us on ***."