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motshudi K

1 reviews | Active since Jun 2018

21 Jun 2018, 18:14

Paid up letter

I've requested for a paid up letter and I was promised that it will be email to me, but nothing is email. When I call the call centre I get different turn around time so I don't know what to do now. The last time I called i spoke to 1 of the supervisors, she promised i will get it.

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Replies (2)
African Bank
African Bank's reply22 Jun 2018, 08:04
Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

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African Bank
African Bank's reply22 Jun 2018, 08:05
Official

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team

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