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mpho D

1 reviews | Active since Jul 2015

13 Apr 2016, 12:44

Owed amount not decreasing

My name is Mpho Dube id number ***. <br> I seem to have a huge problem with my account . I took a loan last Year June 2015 and the amount am currently owing as per statement on calls R43 785( Ref ***) .FNB :-) R24089.04 paid to cheq a/c..067098 @ Real Time Cl. ***. 30Jul 10:45 and amount of R2026.3 and all this was the amount given from the institute . Since July been paying an amount of R1976 every month to date and to my surprise the current amount owed is R42 267.83 . Now this very much raising a concern because i have paid close to R18 000 and my owed amount doesn't seem to decrease . Now I feel like am being ********** as am paying twice the amount given and worse 9 months down the line the amount hasn't decreased, I fully understand these an interest rate annually but seems the interest here per month. What happened to the 18k paid? <br> <br> I want to be explained how come . <br>

0
Replies (1)
African Bank
African Bank's reply13 Apr 2016, 16:34
Official
Hello Mpho Dube,

Thank you for referring your concerns via Hello Peter.

We hereby confirm that we have provided you with feedback and the matter has been resolved.

Should you require any further assistance in this regard please contact us on
***.

Kind Regards

Ruth Mmotlana
Contact Centre Support Team
***