NM
Nnyana M
1 reviews | Active since Nov 2015
30 Nov 2015, 07:18
OVERCHARGED
I called in the beginning of Oct to make arrangements with the lady and the agreement was on the month of November they should debit R300 on each account since I have two accounts with them..and today since when it's month end I was debited R300 on another account and the the other R675.. of which that was never agreed on!! I'm not happy at all.bad service!! Their calls are recorded they can listen to the recording,before I consult with my lawyers.
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African Bank's replyOfficial
30 Nov 2015, 13:31Hello Dinah88,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
African Bank's reply30 Nov 2015, 13:31
Official
Hello Dinah88,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***