SR
Sharon R
1 reviews | Active since Aug 2024
22 Dec 2025, 14:18
Over payment of loan
I have a loan with African bank I never missed a payment but installment is not decreasing instead they added another year on top .. I know that 2026 is my last year of paying this loan but when I check the statement it says 2027 December and even the remaining balance is not making sense there is no way I can pay 26000 in 2years with the payment of 1700 every month .. 1700x24 months is 40800 it doesn't make sense please Hellopeter help me
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Replies (5)0
Replies (5)
African Bank's replyOfficial
22 Dec 2025, 15:11Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply22 Dec 2025, 15:11
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
SR
Sharon R's updateReviewer Update
22 Dec 2025, 16:44No one contacted me I don't even have a missed call today that's lie
SR
Sharon R's update22 Dec 2025, 16:44
Reviewer Update
No one contacted me I don't even have a missed call today that's lie
African Bank's replyOfficial
22 Dec 2025, 17:06Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply22 Dec 2025, 17:06
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
SR
Sharon R's updateReviewer Update
23 Dec 2025, 07:17I wil wait for your call because I need to understand why my balance is not decreasing
SR
Sharon R's update23 Dec 2025, 07:17
Reviewer Update
I wil wait for your call because I need to understand why my balance is not decreasing
African Bank's replyOfficial
23 Dec 2025, 10:36Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's reply23 Dec 2025, 10:36
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***