CS
Cornelia S

1 reviews | Active since Jun 2016

29 Jun 2016, 14:21

over charging

<p>According to my statement with African bank my balance for june is R838.30,then African bank debited more R943.43.When i called on the 28/06/2016 and asked no one could tell me why .Spoke to Nomsa and her manager Thabang both saw the same balance that is on my statement R838.30.</p> <p>On the 29/06/2016 i reversed the debit order called them for the banking details so that i can tranfer the funds R838.30 into their account i was told they charging me interest for next month which is july.</p> <p>African bank is reping us off.</p> <p>Im going to them what is stated on my statement which is R838.30.</p> <p> </p> <p>Regards</p> <p>Cornelia</p> <p> </p> <p> </p> <p> </p> <p> </p>

0
Replies (2)
African Bank
African Bank's reply30 Jun 2016, 07:49
Official

Thank you for referring your concerns via Hello Peter.


We confirm that we are investigating your concerns and will provide you with feedback shortly.


Kind Regards

Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***

African Bank
African Bank's reply02 Jul 2016, 07:41
Official

We hereby confirm that we have provided you with feedback and the matter has been resolved.


Should you require any further assistance in this regard please contact us on
***.


Kind Regards

Ruth Mmotlana
Contact Centre Support Team
***