outrageous service

such a rude consultant! called me to find out as to when I will be paying on the 25th. my debit orders are for the 25th, when I explain to her that my debit orders have gone through she must just wait for the 26th so that it can reflect on her side, she says I did not pay and I must make an arrangement with her to rectify the debit order days on my account. I have always got paid on the 25 , I don't know where did African bank get the 13th from as I have never made an arrangement for the 13 but for the 25th. needless to say she told me that I can make an arrangement or else she can just move on to the next customer. of course I told her to move...