SM
Shadi M

1 reviews | Active since Jul 2023

04 Jun 2025, 17:36

Open my account

Good day I'm not happy with African bank at all I have an account with them I have been using my account well now all of a sudden its says no eligible account I'm very sad I'm stuck and I need money but African bank does this I went to the branch they can't help me I called them countless times no help it's been 2 weeks and I have to go to work please help me I'm very unhappy no reference no nothing just blocked account Nd nothing else please unblock my account

0
Replies (7)
African Bank
African Bank's reply04 Jun 2025, 17:50
Official
Thanks for speaking up and calling us out. Your security is a priority. To address your concern, we follow to our standard customer identification and verification process. Upon registering your concern, look out for a verification SMS. Reply 'Yes' to proceed.

Your African Bank Support Specialist team
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SM
Shadi M's update05 Jun 2025, 19:46
Reviewer Update
No communication or anything from African bank this bank is so wrong how can I be blocked for trading I was only trading and now I'm blocked open my account
African Bank
African Bank's reply06 Jun 2025, 08:55
Official
Hi Shadi, we have not received confirmation of your contact number. Your query will be closed if your contact number is not verified in 24 hours. Please look out for a verification SMS reply Yrs so that we can proceed with your query.
Your African Bank Support Specialist team
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SM
Shadi M's update06 Jun 2025, 09:51
Reviewer Update
What do u mean my contact have not been confirmed yet you called me on my number I have proof of payment to show were I received the money from you just called me yet you say my contact have not been confirmed
SM
Shadi M's update06 Jun 2025, 09:53
Reviewer Update
This gives African bank a bad name and I love this bank so much yet they do this to their customers I was trading and my account got blocked I have proof of payments to show
African Bank
African Bank's reply06 Jun 2025, 10:13
Official
We would like to inform you that your account has been successfully unlocked. You should now be able to access it without any issues.

Please let us know if you experience any further difficulties or need assistance with anything else.
African Bank
African Bank's reply06 Jun 2025, 10:21
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt. ^Sam