1 reviews | Active since Aug 2024
Only if you want to cause yourself problems....
I honestly wish i could give negative stars...1 is to good for this bank. Lets start.. I have a credit card and loan account with African Bank. All are on debit order set for the 25th of every month. BUT, it seems that African Bank just decides to take debit orders when ever they want to. My salary is paid on the 25th, regardless of what day it falls on, but now African Bank decided to put debit orders through on the 23rd because 25th is on a sunday? I did not authorised or approve, now i have debit orders rejected and charges by my bank??? Secondly, my credit card, gets paid EVERY month, but due to some error on African Bank side, i have been listed on ITC (experian) as having 14 (FOURTEEN) missed payments on that account. I have been declined for vehicle finance because of this. I have communicated with customer care, visited the branch and sent mails to Lungisa (Dispute liason person) and guess what.....NOTHING! ITC is messed up because of their incompetence, debit order whenever they decide and extra charges that i have to carry???? Time for a case of theft and *****.. And please, african bank, save your generic reply. I will NOT phone you, i will phone SAPS and Ombudsman.
So, no joy with a system that clearly does not work, constant passing the buck from one person to the next, and a bank that decideds for themselves when they want to take money from your account? My credit score is doomed, even though all payments are up to date and never skipped, so now it's time to go the legal route.
So, no joy with a system that clearly does not work, constant passing the buck from one person to the next, and a bank that decideds for themselves when they want to take money from your account? My credit score is doomed, even though all payments are up to date and never skipped, so now it's time to go the legal route.