MP
MERISA P

1 reviews | Active since Feb 2014

27 Aug 2024, 15:17

Online portal not the best

If app**** 3 times now. Ive attahced my doc more then 5 times and still its not completed. How is this online service better if it does not work

0
Replies (3)
African Bank
African Bank's reply27 Aug 2024, 15:53
Official
Thanks for speaking up and calling us out. Your enquiry has been successfully logged. Your reference number is ***). Please verify your contact number by replying Yes to the SMS you received.

Talk to you soon.
Your African Bank Support Specialist team
***
MP
MERISA P's update29 Aug 2024, 11:56
Reviewer Update
I have now submitted the letter on all the plat forms - and yet they request the same bank statements - someone from African bank called and advised if i send the letter - they would use this and get my application going forward - i don't seem to get any one who can assist me
African Bank
African Bank's reply29 Aug 2024, 12:51
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***