1 reviews | Active since Jun 2016
Not Updating My Payment Profile
<p>Good Day,</p> <p> </p> <p>I am yet again disappointed by how African Bank take their time in updating payment profiles on ICT. I opened an account with them June 2016 and I paid it off in August 2016. ON my Trans Union Profile , it still shows that I owe African Bank.</p> <p> </p> <p>When I call the Customer Service Centre, they don't seem to have a clue of how they can help me. I want to always resort to writting a review on Hello Peter, just to get my queries sorted.</p> <p> </p> <p>Can someone from African Bank call me and sort out my payment profile updates onces and for all.</p> <p> </p> <p>Regards,</p> <p> </p> <p>Arthurnatious Gwanzura</p>
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
We hereby confirm that we have provided you with feedback and the matter has been resolved.
Should you require any further assistance in this regard please contact us on ***.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
We hereby confirm that we have provided you with feedback and the matter has been resolved.
Should you require any further assistance in this regard please contact us on ***.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
