dK
david K

1 reviews | Active since Aug 2016

09 Jan 2017, 16:01

NOT SO EFFECIENT AS THEY ADVERTISE TO BE!!!!!!

<p>I decided to take up a loan with African Bank via the call centre,did all did i needed to do,so i thought so,even went into a branch to submit documents,firstly i thought i did not need to submit documents,as i have a credit card with these guys already,but i did so,i had clearly informed the consultant doing my application that i cannot be contacted at any time in the day,and can only be called at a specific time,and today i get 3 calls from African bank all of which are way outside of the hours i had asked to be contacted at,it is not hasstle free getting a loan with these guys.</p>

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Replies (1)
African Bank
African Bank's reply10 Jan 2017, 08:36
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Contact Centre Support Specialist Team

Contact number: ***