MK
Mpho K
1 reviews | Active since May 2011
10 May 2023, 15:49
Not responding to my logged issue from customerexperience deprtment
I don't why every time I communicate with African Bank I don't get response. They only reply when you write to "hello peter", I've sent through an email to customerexperience department when a consultant on phone ordered me to do so. Now they won't respond to my complaint after they deducted so much money without communication and handing over my account to attorneys again without my concern. Currently as we speak my account is clean. They must fix their error right now.
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Replies (1)MK
Mpho K's updateReviewer Update
10 May 2023, 17:00I disagree with this reply, I answered the call and it was hanged up. This happened like last time and I had to call back. But if I were to be in arrears owing large amounts, you were going to call multiple times until I respond to your call. African bank is just playing games to their customers.
MK
Mpho K's update10 May 2023, 17:00
Reviewer Update
I disagree with this reply, I answered the call and it was hanged up. This happened like last time and I had to call back. But if I were to be in arrears owing large amounts, you were going to call multiple times until I respond to your call. African bank is just playing games to their customers.