LA
Linda A

1 reviews | Active since Jun 2012

02 Mar 2015, 16:09

NOT RECEIVING STATEMENTS

My payments were rescheduled and since then has been about 8 months that I have not received statements - I have been asking for 8 months - African Bank promises to email but still nothing - what is the issue here i am concerned that my loan balance has not decreased even though I am paying a huge amount every month - please can someone explain to me urgently !!!

0
Replies (1)
African Bank
African Bank's reply03 Mar 2015, 09:24
Official
Hello lareias,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Zelda Moloana
Service Optimisation Specialist
Shared Services