EL
Esther L

1 reviews | Active since Jul 2011

28 Jun 2016, 12:24

Not poor, non existant ...

<p>My cleaner want a loan. Because she works for me, I have to be contacted. They do at 07h40. Cheeses me off as this is OUT OF OFFICE HOURS. I tell them to call again. She does and I confirm that said person is working here. They call again OUT OF HOURS but again I confirm. at around 11h00 a gentleman calls wanting information about the business. </p> <p>I dont feel that the business has anything to do with the workers loan. I confirmed that she has worked here for a number of years ... but she cannot get her loan of R1000.00 because i wont disclose info about the business telephonically to a stranger.</p> <p> </p> <p>I am very very angry.</p>

0
Replies (3)
African Bank
African Bank's reply29 Jun 2016, 11:08
Official

Thank you for referring your concerns via Hello Peter.

Please provide us with the applicant's details in order for us to investigate your concerns.

Kind Regards

Sylvester Fraser

Contact Centre Support Specialist Team

Contact number: ***

EL
Esther L's update29 Jun 2016, 12:43
Reviewer Update

I have emailed it as requested, but here it is again :

Thabisa Venus Tengani + ********** 9942

African Bank
African Bank's reply06 Jul 2016, 09:37
Official

We hereby confirm that we have provided you with feedback and the matter has been resolved.

Should you require any further assistance in this regard please contact us on ***.

Kind Regards

Sylvester Fraser

Contact Centre Support Specialist Team

Contact number: ***