1 reviews | Active since Jul 2015
Not paying Insurance claim as per contact
So off I go to African bank get a lovely credit card and loan, once signed the consultant offers you a lovely service a insurance should you get fired they will cover the costs of your outstanding bill, sounds all good and nice and every month you pay only to find out when it comes to you getting fired and trying to claim it don't actually happen, they swallow all that money that you pay each month should I say ***** the money as it belongs to you, I was unfairly dismissed at Mamba security on no evidence just hearsay I then sent all my documentation to them proving I have been fired then they phone the company who obviously will say yes its your fault you fired then they deny your insurance and then still expect you to pay your monthly account,<br> This a **** plain and simple and I urge all people to double check when you paying a extra fee on insurance to make sure you actually covered as they don't go by what the documentations shows they go by the persons word who fired you not knowing the full story so its a waste of money so now until I get a job African bank can go f*&* themselves as they have ****** money I paid every month extra that now is been with held so they can keep it
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Sylvester Fraser
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Sylvester Fraser
Contact Centre Support Team
***
