HW
Hanno W
1 reviews | Active since Nov 2011
13 Nov 2019, 09:47
NOT MY ACCOUNT
I have received numerous calls from African bank for an account that I do not have. I have spoken to different staff requesting my details to be removed and was assured that this would be done, but I kept on receiving call from African bank. When I requested to lay a complaint on the 13.11.2019 I was asked to hold on and the the the call was ended. This is highly annoying and needs to be rectified.
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African Bank's replyOfficial
14 Nov 2019, 09:17Good day
Thanks for raising your concerns with us.
We'd like to call you and listen to your concerns in detail, but we can't get hold of you.
Thanks for raising your concerns with us.
We'd like to call you and listen to your concerns in detail, but we can't get hold of you.
Can you please send us your ID and convenient time to contact you as well as a preferred contact number so we can investigation.
We hope to talk to you soon.
Your African Bank Support team
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African Bank's reply14 Nov 2019, 09:17
Official
Good day
Thanks for raising your concerns with us.
We'd like to call you and listen to your concerns in detail, but we can't get hold of you.
Thanks for raising your concerns with us.
We'd like to call you and listen to your concerns in detail, but we can't get hold of you.
Can you please send us your ID and convenient time to contact you as well as a preferred contact number so we can investigation.
We hope to talk to you soon.
Your African Bank Support team
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