Not Interested to Listen

I called ABIL to negotiate a settlement deal, but the supervisor who I'm told he is the only one who can negotiate such deals is no where to be found, I capt on holding and holding until I was told to leave my contacts but he never called back.<br> <br> I owe ABIL an amount of R 13506.59 and I have lots of bills including another loan with them. However, my mom provided me R 8000.00 to at-least settle one of the accounts, I collected R 1500.00 on my side to have R 9500.00 for settlement (29%) discount.<br> <br> I've been trying to contact them to offer my deal but they are not interested at all, I don't know what to do next<br> <br> Kind regards,