NOT HAPPY WITH FEED BACK

Firstly I would to say thank you Ruth for resolving my one query, however when it comes to my second query I'm not happy with the outcome this is the third time I reported this matter.<br> <br> I had two accounts with African bank one was a credit card ( paid up) and a loan account ( paid) both accounts paid up in June 2015.<br> <br> When I my check credit report with Trans- union the arrears in one account was updated which is my credit card.<br> <br> When it comes to my loan account it is still reflects that the account is paid up but still in arrears, I was told by trans union that African bank stated that the arrears were not up dated because I carried over those arrears from 2009, I was to told that when I made the arrangement with them that the arrears are carried over. <br> <br> I have sending emails to Ruth and she re assured me that the information was send to trans union to up date the arrears in both accounts ( Credit card and loan)<br> <br> I hope this time I won't get false and misleading information as this is the third time I'm reporting this matter.<br> <br> .<br> <br> <br>