FF
Freddie F

1 reviews | Active since Oct 2021

16 Apr 2026, 16:09

Not happy customer

Someone used my account without authorisation and purchased somethings online and I don't know why it would African bank 30 days to track and action this incident I am even scared now to deposit money in my account

0
Replies (5)
African Bank
African Bank's reply16 Apr 2026, 16:46
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team
FF
Freddie F's update16 Apr 2026, 16:49
Reviewer Update
Missed your call sorry I did call ***** department but not getting any feedback regarding the issue
African Bank
African Bank's reply16 Apr 2026, 17:23
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team
FF
Freddie F's update16 Apr 2026, 17:26
Reviewer Update
I can't see the number to call
African Bank
African Bank's reply16 Apr 2026, 17:59
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
***