JC
Johannes C
1 reviews | Active since Apr 2023
07 Dec 2023, 15:09
Not happy
Good day It's been 8 months since I've settled my african bank credit card and I have a paid up letter as well but what amazes me is that, it has not yet cleared on the itc database, it's still reflecting on the credit score, please african bank update my credit itc
Helpful (0)
Replies (6)0
Replies (6)
African Bank's replyOfficial
07 Dec 2023, 15:19Thanks for speaking up and calling us out. Your enquiry has been successfully logged. Your reference number is ***. Please verify your contact number by replying Yes to the SMS you received.
African Bank's reply07 Dec 2023, 15:19
Official
Thanks for speaking up and calling us out. Your enquiry has been successfully logged. Your reference number is ***. Please verify your contact number by replying Yes to the SMS you received.
African Bank's replyOfficial
07 Dec 2023, 16:08Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply07 Dec 2023, 16:08
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
JC
Johannes C's updateReviewer Update
07 Dec 2023, 16:13My mobile is always on
JC
Johannes C's update07 Dec 2023, 16:13
Reviewer Update
My mobile is always on
African Bank's replyOfficial
07 Dec 2023, 16:41Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's reply07 Dec 2023, 16:41
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
JC
Johannes C's updateReviewer Update
07 Dec 2023, 16:52Thank you African bank especially the lady who gave me a call she was so friendly and easy to talk to, this kind of people needs to be recognized by their company, I'm now at easy Thank you 😊
JC
Johannes C's update07 Dec 2023, 16:52
Reviewer Update
Thank you African bank especially the lady who gave me a call she was so friendly and easy to talk to, this kind of people needs to be recognized by their company, I'm now at easy Thank you 😊
African Bank's replyOfficial
07 Dec 2023, 17:05Thank you for taking time out of your busy day to compliment her. We can't wait to share your compliment and we're convinced it will make her day!
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's reply07 Dec 2023, 17:05
Official
Thank you for taking time out of your busy day to compliment her. We can't wait to share your compliment and we're convinced it will make her day!
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***