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Corne C
1 reviews | Active since May 2016
18 Oct 2022, 23:06
Not cool
My card interest is more fhan my installment. My balance went from +-R1000 to -R515 in less than a week, without me.spending a cent. When I phoned this morning, I was assured it's a system error, and would be fixed within a couple of hours. More than 12 hours later still not...
Helpful (0)
Replies (4)0
Replies (4)African Bank's replyOfficial
19 Oct 2022, 07:52Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply19 Oct 2022, 07:52
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
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Corne C's updateReviewer Update
19 Oct 2022, 09:21You didn't try to contact me. Please send me an email with the explanation
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Corne C's update19 Oct 2022, 09:21
Reviewer Update
You didn't try to contact me. Please send me an email with the explanation
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Corne C's updateReviewer Update
20 Oct 2022, 09:55You are LYING!!! no one tried to phone me, no missed calls, nothing
Useless service, as this is still not resolved
Useless service, as this is still not resolved
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Corne C's update20 Oct 2022, 09:55
Reviewer Update
You are LYING!!! no one tried to phone me, no missed calls, nothing
Useless service, as this is still not resolved
Useless service, as this is still not resolved
CC
Corne C's updateReviewer Update
24 Oct 2022, 09:42You are a bunch of *****. No one tries to contact me. Ive tried to phone, was told it was a system error and will be fixed last Tuesday. Yet. Still not. Youve added almost R2k in interest charges in the last 2 weeks. Sort out your service
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Corne C's update24 Oct 2022, 09:42
Reviewer Update
You are a bunch of *****. No one tries to contact me. Ive tried to phone, was told it was a system error and will be fixed last Tuesday. Yet. Still not. Youve added almost R2k in interest charges in the last 2 weeks. Sort out your service
