FP
Fanie P

1 reviews | Active since Jan 2012

14 Sept 2016, 14:34

Not adhering to POPI

<p>I have loans at african bank and due to a divorce i ran in to issues paying the installment </p> <p>african bank phoned my ex wifi and gave her all the details , they not allowed to , POPI (protection of person infromation) is an act put in place by the ncr and goverment </p> <p>so becarefull they share you information </p> <p> </p>

0
Replies (2)
African Bank
African Bank's reply15 Sept 2016, 10:46
Official

Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback
shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***

African Bank
African Bank's reply20 Sept 2016, 11:35
Official

Thank you for referring your concerns via Hello Peter.


We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.


Please contact our Customer Care contact centre on ***for further assistance.


Kind Regards

Nhlanhla Buthelezi
Contact Centre Support Team
***