LS
Lungile S

1 reviews | Active since Feb 2013

04 Dec 2015, 13:25

Not abiding to terms and conditions for discount

I was not working for +/- a year. Towards the end of May 2015 or early June 2015, I received a call regarding the account, I then enquired about reducing the accumulating interest which was refused, I further enquired about settling the account when I get a new job and can afford it

0
Replies (1)
African Bank
African Bank's reply04 Dec 2015, 15:46
Official
Hello lungiles@ ,

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***.

Kind Regards

Ruth Mmotlana
Contact Centre Support Team
***