LM
Leha M

1 reviews | Active since Oct 2020

13 May 2021, 09:55

NO WORDS

WORST, ***********, TERRIBLE SERVICE I have app**** for a loan on Saturday, forwarded all requested documents etc. no reply. Monday African Bank requests documents again as its been unclear, SO THEY SAY. I send it again. My application was being reviewed the entire day, Next day request Documents once again, I send it once again, No communication, Next the nothing, Wednesday night I receive a sms stating my application has been declined due to bank statements not being uploaded. REALLY, I have uploaded on your website not 1 time, many times. Please be professional, African Bank thumbs down for your service.I will never deal with you lot again, Not forgetting the customer service email address that never responds.

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Replies (2)
LM
Leha M's update17 May 2021, 10:38
Reviewer Update
Please don,t give customers amounts which they qualify for , online thereafter entering personal details, you decline the customer. Very Very disappointing, African bank gives you a offer when u accept it and and enter all details, they decline you, saying after careful consideration you dont meet the requirements. Will never deal with African Bank again
LM
Leha M's update17 May 2021, 14:45
Reviewer Update
I have app**** the 2nd time with African bank, This time my application has been declined due to employment not met with their criteria, What is your criteria, 1st time declined to something of uploaded documents . What a ****. And it also shows on the internet, Self employed can apply with african bank, Read below

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