LA
Luthando A
1 reviews | Active since Jan 2024
11 Mar 2024, 20:20
No service at all from. AFRICAN BANK
A useless financial institution I must say,their website does not even give you the option insert your login details and worst of all when you call the call center you are informed to go to the branch once you get there everyone is telling you about a Gridion system which they have not been trained on then they tell you they can't help and for one to go home...This is honestly poor customer service if a customer cannot even activate a card because of non trained and *********** staff..with my painful experience once this card is activated I vow to bow down and pray for this companies downfall with all this pain it has caused my family
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Replies (1)African Bank's replyOfficial
12 Mar 2024, 09:10Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply12 Mar 2024, 09:10
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
