1 reviews | Active since Aug 2014
NO SERVICE
<p>I HAVE HAD AN URGENT INSURANCE CLAIM ON MY ACC DUE TO UNFORSEEN CERCUMSTANCES AND I CANT EVEN GET HOLD OF ANYONE FOR THEM TO RESOLVE ANYTHING. ON *** I GET TRANSFERED TO A MILLION DIFFERENT PEOPLE NO ONE ABLE TO ASSIST, THEN I EVENTUALLY GET GIVEN *** TO PHONE WHERE I HOLD FOR OVER 17 MINUTES BUT NO ONE ANSWERS CALL BACK AND HOLD FOR ANOTHER 11 MINUTES AND STILL NO ANSWER.</p> <p>I CANNOT AFFORD FOR AFRICAN BANK TO DEBIT MY ACCOUNT AGAIN BUT NO ONE SEEMS TO CARE ABOUT PROCESSING MY CLAIM. CLAIM WAS SENT 29.04.2016 AND AGAIN 11.05.2016 TO *** YET NO REPLY.</p>
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***
