No service

Good day it's been weeks now and nobody has came back to me this is poor poor service they only phone me to tell me my account is in arrears I mean this will slender my name I need feedback asap I'm losing money because of this I had to take unpaid leave to go to one of your branches I've used 100 rands of airtime Stil for nothing you just don't care about your customers since the 13th of June no one can assist me this is wrong very wrong