No response to email from African Bank

Item: African Bank
Rating: 1
Author: Heidi H

<p>Can you please provide me with assitance. I have sent about three emails confirming with African Bank if there is any outstanding balance or anything still owing on their loan and credit card account. Since last month i have not received any response. Can someone please respond urgenty</p>

Helpful (0)

Replies (2)

Heidi H's updateReviewer Update

23 May 2016, 03:40

Please ignore, the matter has been resolved. Thanks

Heidi H's update23 May 2016, 03:40

Reviewer Update

Please ignore, the matter has been resolved. Thanks

African Bank's replyOfficial

23 May 2016, 13:23

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***.

Kind Regards

Ruth Mmotlana
Contact Centre Support Team
***

African Bank's reply23 May 2016, 13:23

Official

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***.

Kind Regards

Ruth Mmotlana
Contact Centre Support Team
***