No response on Loan Application

I app**** for a loan with African bank branch in East London on Saturday 26th March and I was told that my application is going for assessment but pre-approved for R8000. I got a call on Tuesday 29th of March to bring a letter confirming that its my bank account that I provided the bank statement for. Now its Saturday 2 April and there is no response on the status of the application. I have called the call centre but they said they can't help me but I just have to wait until am contacted. The only problem I have is that I need to know if they will approve or not so that I have to see I have to make another plan to get a loan somewhere.<br> <br> Your help will be greatly appreciated