JL
James L

1 reviews | Active since Mar 2014

07 Jun 2016, 10:50

No response

<p>I sent an email (see below) on 19 April to ***. To this day I have not received a reply.</p> <p> </p> <p>Good day sir/madam</p> <p>I bought a policy from Stangen in 1990, December. For many years I<br /> have not received any correspondence. My policy matured on 1 January<br /> 2016.<br /> Could you please send me a statement for this policy?</p> <p>Policy number ***6</p> <p>Thank you<br /> Mr J Lee</p>

0
Replies (3)
African Bank
African Bank's reply07 Jun 2016, 14:01
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Sylvester Fraser

Contact Centre Support Specialist Team

Contact number: ***

African Bank
African Bank's reply10 Jun 2016, 14:09
Official

We hereby confirm that we have provided you with feedback and the matter has been resolved.

Should you require any further assistance in this regard please contact us on ***.

Kind Regards

Sylvester Fraser

Contact Centre Support Specialist Team

Contact number: ***

JL
James L's update15 Jun 2016, 12:11
Reviewer Update

I, at last, received a reply. Thank you.