KL
Kathleen L
1 reviews | Active since Jan 2014
11 Apr 2016, 13:38
No Response
3 years ago I paid my final payments with african bank yet I have been battling with this damn bank to get my stuff removed from ITC. NO phonecalls NO emails since 2013 yet this damn thing is still running on ITC. I AM NOT paying a single cent of this as I HAVE paid. Get this **** off my name!!!!! Dont bother phoning me now you can mail me!
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African Bank's replyOfficial
12 Apr 2016, 10:58Hello KathleenL1976,
Thank you for referring your concerns via Hello Peter.
Due to the Protection of Personal Information Act (2013) of South Africa, we are required to successfully identify and verify customers telephonically before providing a service.
Please call our Customer Service Centre on ***, or visit any of our African Bank branches for assistance, or register to access the self service options on www.africanbank.co.za
Kind Regards
Sylvester Fraser
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
Due to the Protection of Personal Information Act (2013) of South Africa, we are required to successfully identify and verify customers telephonically before providing a service.
Please call our Customer Service Centre on ***, or visit any of our African Bank branches for assistance, or register to access the self service options on www.africanbank.co.za
Kind Regards
Sylvester Fraser
Contact Centre Support Team
***
African Bank's reply12 Apr 2016, 10:58
Official
Hello KathleenL1976,
Thank you for referring your concerns via Hello Peter.
Due to the Protection of Personal Information Act (2013) of South Africa, we are required to successfully identify and verify customers telephonically before providing a service.
Please call our Customer Service Centre on ***, or visit any of our African Bank branches for assistance, or register to access the self service options on www.africanbank.co.za
Kind Regards
Sylvester Fraser
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
Due to the Protection of Personal Information Act (2013) of South Africa, we are required to successfully identify and verify customers telephonically before providing a service.
Please call our Customer Service Centre on ***, or visit any of our African Bank branches for assistance, or register to access the self service options on www.africanbank.co.za
Kind Regards
Sylvester Fraser
Contact Centre Support Team
***