LN
Lulam N
1 reviews | Active since May 2013
31 Jul 2015, 11:20
No Response
I complained on Friday the 24th about additional money being taken out of my account without my knowledge.<br> I then contacted Nhlanhla Buthelezi who is a Consumer dispute Representative who told me he has been on leave. I am still waiting for a response since Wednesday on when I am getting my R635 from this bank back.<br> I am also still waiting for him to tell me me how I am listed on the bureaus as owing R35 000 to African Bank when I only owe R15 000. This has been going on for too long, i need answers asap!<br> The treatment that I have been getting from this bank is utterly disgraceful and no one ever knows anything.<br> <br> <br> <br> <br>
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Replies (1)African Bank's replyOfficial
01 Aug 2015, 10:10Hello dog8cat,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
African Bank's reply01 Aug 2015, 10:10
Official
Hello dog8cat,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
