GN
Gerrie N

1 reviews | Active since May 2015

06 Jul 2015, 11:57

NO RESPONSE

I Bought a leather lounge sweet at Furniture City. More than a year ago I reported that the stitching is coming loose and that the lounge should be replaced. after numerous follow-ups a year has passed by without ANY ONE contacting me about this matter. ( I HAVE HOWEVER BEEN CALLED EVERY MONTH TO REMIND ME THAT I SHOULD NOT FORGET TO PAY) Now after I decided I am not willing to pay for this anymore, I have been advised that the lounge is \now out of warranty"and the supplier"

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Replies (1)
African Bank
African Bank's reply09 Jul 2015, 11:58
Official
Hello Gerrie5b,

Thank you for referring your concerns via Hello Peter.

We confirm that we are awaiting your documentation, in order to finalise your complaint.

Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***