GvdM
Gustav van der Merwe
1 reviews | Active since Mar 2009
31 Jul 2025, 08:58
No response
I wrote a review on 10 June 2025, where I had communication that the query will be handled within 7 days, then extended to 21 days. To date no reply by mail in this regard I do still get +- 40 calls because of the first problem - but have now blocked all calls from African Bank - seeing the error is in their system I will therefor only accept mail communication from African Bank going forward
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Replies (1)African Bank's replyOfficial
31 Jul 2025, 13:43We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team
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Your African Bank Support Specialist team
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African Bank's reply31 Jul 2025, 13:43
Official
We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
