PR
Phil R

1 reviews | Active since Sept 2012

17 Apr 2018, 16:32

NO RESPONSE

I've received an SMS from African Bank regarding one of my accounts; offering a 30% settlement discount by the 30th April. I later contacted African Bank to take them up on the offer, however I've indicated that I'm expecting money on the 1st of May; and requested that they give me until then to settle the account.

The agent promised to follow up with the relevant people within the Bank, and guess what i'm still waiting. No response from them or whatsoever. Unacceptable!

0
Replies (1)
African Bank
African Bank's reply18 Apr 2018, 16:15
Official

Hi Tswarelo,

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

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