RO
Rina O

1 reviews | Active since May 2018

13 Dec 2021, 10:07

No reponse

Good day

My credit card has been blocked for now reason. it gets paid every day. And I cant get hold of anyone to help me. the call centre numbers just rings. Please help.

0
Replies (4)
RO
Rina O's update13 Dec 2021, 13:42
Reviewer Update
Thank you. Query was solved. Just sad that you have to complain in a medium like this before you get a response.

But thank you for reacting so quickly.
please can you look at your call centre lines. I have been phoning for two weeks. every day. and no answer. numbers just rings and rings.


RO
Rina O's update14 Dec 2021, 14:36
Reviewer Update
Hi there
can someone from African bank phone me?
My credit card is blocked again. and I cannot get hold of any one at the call centre.
and a retrenchment insurance claim was done on my name. which I did not do.
Please this is urgent.


RO
Rina O's update15 Dec 2021, 08:11
Reviewer Update
My credit card is blocked again. please phone me urgently...

I am really not happy about this mess...
RO
Rina O's update15 Dec 2021, 10:04
Reviewer Update
Thank you