no reply to my previous complaint.

<p>I have written a complaint on here last week had a call from a Lady at head office. I was busy with a customer at work I requested her to call me back in 10 min which did not happen. I am still waiting to this day for a call back. At this moment it is on my credit file that I am in arrears on my loan but that is not the case. Payment was taken then reversed, then taken again by African bank. Do payment received for December</p> <p> I then reversed payment for November as was not able to do December again and another payment was then taken end of December. To top it off you as a company are in breach of your contract by taking money from my account before the date each month I have given you the authority to do so.</p>