No Pin required for tap function.

On the 6th of December 2023, I logged a call because my new card did not require a pin when I tap for purchases. This is really dangerous and I requested that it be fixed. The older card that I had, requested a pin even if I tap for R30.00, this was perfect for me. 4 more calls to and from the bank, the issue has not been resolved to date!!! I don't know if they think I have too much money to worry about what leaves my bank without me knowing - BUT I DONT!!! It would really be nice if I can know whether the CAN fix this or NOT however, as a client paying for service - IM NOT GETTTING ANY!!!